Introduction

At My Shout My Experience, we are committed to protecting your personal data and respecting your privacy. This GDPR Compliance Policy outlines how we collect, use, store, and protect your personal data in accordance with the General Data Protection Regulation (GDPR).

1. Data Controller

My Shout My Experience is the data controller responsible for your personal data. Our contact details are:

Email: privacy@myshoutmyexperience.com
Address: 124 City Road, London, England, EC1V 2NX

2. Data We Collect

We collect and process the following types of personal data:

Personal Identification Information: Name, email address, phone number, postal address, and other contact details.
Account Information: Username, password, and other details provided during registration.
User-Generated Content: Reviews, comments, and any other content you submit to our platform.
Technical Data: IP address, browser type, operating system, and other technical details collected through cookies and similar technologies.

3. How We Use Your Data

We use your personal data for the following purposes:

To Provide Our Services: Facilitating account creation, submission of reviews, and engagement with our community.
To Communicate with You: Sending you updates, newsletters, and responses to your inquiries.
To Improve Our Services: Analysing usage data to enhance user experience and functionality.
To Ensure Compliance: Enforcing our terms and conditions and ensuring compliance with legal obligations.

4. Legal Basis for Processing

We process your personal data based on the following legal grounds:

Consent: When you register an account and submit reviews, you consent to the processing of your personal data.

Contract: Processing is necessary for the performance of a contract with you, such as providing our services.

Legitimate Interests: Processing is necessary for our legitimate interests, such as improving our services and ensuring security.

Legal Obligations: Processing is necessary for compliance with legal obligations.

5. Data Sharing and Disclosure

We do not sell or share your personal data with third parties for their marketing purposes. However, we may share your data with:

Service Providers: Third-party vendors who assist us in providing our services, subject to data protection agreements.

Legal Authorities: When required by law or to protect our legal rights.

6. Data Retention

We retain your personal data for as long as necessary to fulfil the purposes for which it was collected, including legal, accounting, or reporting requirements. User-generated content such as reviews will be retained indefinitely unless removal is required by law.

7. Your Rights

Under the GDPR, you have the following rights regarding your personal data:

Access: You have the right to request access to your personal data.

Rectification: You have the right to request correction of inaccurate or incomplete data.

Erasure: You have the right to request deletion of your personal data, subject to certain conditions.

Restriction: You have the right to request restriction of processing of your personal data.

Portability: You have the right to request transfer of your data to another controller.

Objection: You have the right to object to the processing of your data based on legitimate interests or direct marketing.

Withdrawal of Consent: You have the right to withdraw your consent at any time.

8. Data Security

We implement appropriate technical and organisational measures to protect your personal data from unauthorised access, alteration, disclosure, or destruction. These measures include encryption, access controls, and secure storage systems.

9. International Transfers

If we transfer your personal data outside the European Economic Area (EEA), we ensure that appropriate safeguards are in place to protect your data in accordance with GDPR requirements.

10. Changes to This Policy

We may update this GDPR Compliance Policy from time to time. We will notify you of any changes by posting the new policy on our website and, where appropriate, by email.

11. Contact Us

If you have any questions or concerns about this GDPR Compliance Policy or our data practices, please contact us at:

Email: privacy@myshoutmyexperience.com
Address: 124 City Road, London, England, EC1V 2NX

By using My Shout My Experience, you acknowledge that you have read, understood, and agree to be bound by this GDPR Compliance Policy. We are committed to protecting your privacy and ensuring that your personal data is handled responsibly and securely